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Overbooked Flight Compensation

The “overbooked” flight is called a flight where more tickets are sold than real places are in the plane.


In this case you may face the problem - you have a ticket, but your place is already taken. EU legislation EC 261, provides for up to 600 compensation for such cases.

According to EC 261 law, due to such a flight, you qualify for compensation if:
  • The flight is carried out inside EU territory;
  • You have not received a travel voucher or extra compensation from the airline;
  • The denial to sit down was not due to your reasons, for example by arriving late or not having a passport;
  • If such an incident occurred during the last 3 years.

Which flights are covered?

The “overbooked” flight is called a flight where more tickets are sold than real places are in the plane.
In this case you may face the problem - you have a ticket, but your place is already taken. EU legislation EC 261, provides for up to 600 compensation for such cases.
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Destination/Airline originRegistered in EURegistered outside EU
From EU to EUCompensableCompensable
From EU to outside EUCompensableCompensable
From outside EU to EUCompensableNot Compensable
From outside EU to outside EUNot CompensableNot Compensable
In the United States, the amount of compensation depends on the two factors - the destinations and the direction of flight. For details see the chart:
Distance/Delay1-2 hours2-4 hours4+ hours
Internal200% of the cost of a one-way ticket – not more than 675 USD400% of the cost of a one-way ticket – not more than 1350 USD400% of the cost of a one-way ticket – not more than 1350 USD
International200% of the cost of a one-way ticket – not more than 675 USD200% of the cost of a one-way ticket – not more than 675 USD400% of the cost of a one-way ticket – not more than 1350 USD
In case of the EU, it depends on two factors - flight distance and flight boundaries. See the chart:
DistanceCompensation
Less than 1500 kmEUR 250
Up to 1500-3500 kmEUR 400
More than 3500 kmEUR 600
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Be Aware

  • Do not give up your place in exchange for voucher or other things;
  • Keep boarding pass and passport;
  • Find out the reasons for refusal;
  • Request an alternative ticket;
  • Request compensation in cash on place;
  • Ask whether the airline will cover your food and hotel expenses.