Logo

Submit Claim
Georgian
Menu
cover

Lost Luggage Compensation'

When using air transport, one of the most common problems is the lose of luggage, delay and damage. Such cases are completely compensable.

what to do when the airlines lose your luggage:
  • Hold onto your boarding pass or any document where the ticket reserves are set;
  • Create a list of items that you have placed in your lost bag;
  • Submit a list of missing items, boarding pass and luggage check to airline representatives.
  • If the missing items were primary consumption or items that are vital for you, ask for immediate remuneration.

What should you do if the baggage is damaged?

  • Hold onto your boarding pass or any document where the ticket reserves are set;
  • Officially report the damage before leaving the airport
  • Fill out a damage claim form
  • Present your bags for inspection so they can be repaired or replaced
cover
What to do if the luggage is delayed:
  • Hold onto your boarding pass or any document where the ticket reserves are set;
  • Inform airlines of luggage delay;
  • Fill in the form of formal complaint. The form has a unique number, which is necessary to remember;
  • Ask for luggage tax returns, in case of payment;
  • You can fill up a complaint within 45 days of luggage loading on US flights and 21 days for EU or international flights.x